M2 Pro Terms & Conditions – Complete Terms of Use

1. Introduction & Important Notice Must Read

Welcome to the M2 Pro platform (hereinafter referred to as "M2 Pro", "we", or "the Company"). These Terms and Conditions form a legally binding agreement between you and M2 Pro. By accessing or using our website and services, you agree to be bound by all of these Terms and Conditions.

M2 Pro is an online betting and gaming platform offering a wide range of options including cricket, football, casino games, and lottery. We are committed to delivering the highest quality experience to our users.

These Terms and Conditions were originally prepared in English and translated into Bengali. In the event of any dispute, the original English version shall prevail. M2 Pro reserves the right to amend these Terms at any time, and continued use of the platform following any changes will be deemed acceptance of the updated Terms.

2. Account Registration & Identity Verification

To open an account on the M2 Pro platform, you must provide accurate information. Providing false or misleading information may result in your account being suspended.

Information Required for Registration:

• Full legal name (as it appears on your National ID Card)
• Accurate date of birth (minimum age: 18 years)
• Active mobile number and email address
• Current address (including division and district)
• Preferred payment method (bKash, Nagad, Rocket, etc.)

KYC (Know Your Customer) Verification:

For withdrawals above a certain limit or upon an account verification request, you may be required to submit one of the following documents:

• National ID Card (NID) — clear photos of both sides
• Passport — scan of the photo and personal details page
• Driving Licence
• Bank statement or mobile banking transaction proof

An OTP will be sent to your mobile immediately after registration. You must use this OTP to verify your number. Certain features will be restricted until verification is complete.

3. Eligibility Requirements & Geographic Restrictions

The following conditions must be met to use M2 Pro's services:

• You must be at least 18 years of age.
• You must reside in a region where online gaming is legally permitted or allowed.
• You must play for yourself and with your own funds — playing on behalf of a third party is strictly prohibited.
• You must not have any active self-exclusion program in place.
• You are of sound mind and capable of making decisions consciously.

4. Deposits, Withdrawals & Payment Policy

M2 Pro supports all popular payment methods in Bangladesh. Our goal is to make your transactions as simple and fast as possible.

Supported Payment Methods:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Selected Bangladeshi Banks
• Crypto: USDT (TRC20, ERC20)

Deposit Rules:

• Minimum Deposit: ৳500 BDT
• Maximum daily deposit: ৳5,00,000 BDT
• Deposits are typically credited to your account within 5–15 minutes
• You must use the correct reference number when making a deposit

Withdrawal Rules:

• Minimum Withdrawal: ৳1,000 BDT
• Maximum daily withdrawal: ৳2,00,000 BDT
• Processing time: 1–4 business days
• KYC verification must be completed before a withdrawal can be processed
• Withdrawals can only be made to a registered payment method

In the event of any suspicious transaction or suspected money laundering, M2 Pro is obligated to notify the relevant authorities and may temporarily suspend the account. This forms part of our AML (Anti-Money Laundering) policy.

5. Bonus, Promotion & Offer Terms

M2 Pro regularly offers exciting bonuses and promotional deals. However, each offer is subject to its own specific terms and conditions.

Welcome Bonus:

• Up to 100% bonus available on your first deposit
• A promo code may be required to claim certain bonuses
• The welcome bonus can only be claimed once
• A minimum wagering requirement of 5x the bonus amount must be met

General Bonus Terms:

• Each bonus is generally valid for 7–30 days
• Wagering requirements must be met before withdrawing any bonus winnings
• Multiple bonuses cannot be active at the same time (unless explicitly permitted)
• A maximum bet limit may apply when using bonus funds
• Certain games may not be eligible for bonus wagering

M2 Pro reserves the right to modify, suspend, or cancel any bonus offer at any time. For the latest information on bonuses, please visit our Promotions page.

6. Betting Rules & Gaming Terms

The following betting rules on the M2 Pro platform apply to all users:

General Betting Rules:

• Once a bet is confirmed, it cannot be cancelled (except where the Cash Out feature is available)
• If a bet fails to process due to a system or network issue, a full refund will be issued
• Minimum bet amounts are set individually for each game
• If odds change, the odds at the time the bet was placed will apply

Sports Betting:

• Bets will be refunded if a match is cancelled or abandoned
• The most recently updated odds apply for live betting
• Bets associated with suspected match-fixing may be voided

Casino Games:

• M2 Pro is not obligated to pay out winnings resulting from software errors
• Our use of RNG (Random Number Generator) is certified by an independent third party
• Progressive jackpot rules are governed by game-specific terms and conditions

7. Prohibited Activities & Fraud Prevention

The following activities are strictly prohibited on the m2 pro platform. Any violation may result in permanent account closure and forfeiture of the associated balance:

• Multiple Accounts: Creating or operating multiple accounts under the same person's name
• Bonus Abuse: Providing false information or engaging in systematic fraud to exploit bonuses
• Arbitrage Betting: Attempting to exploit odds differences across platforms to guarantee a profit
• Money Laundering: Using the platform to launder illicit funds
• Hacking & Tampering: Attempting to access, hack, or modify the system or game software
• Bot Usage: Betting or playing games using automated software or bots
• Third-Party Betting: Betting using another person's account or placing bets on behalf of someone else
• Collusion: Pre-arranged collusion between multiple players

8. Privacy, Data Retention & Security

M2 Pro places the highest priority on protecting your personal information. We never sell or share your data with third parties.

Information We Collect:

• Personal information provided at the time of registration
• Transaction & gaming history
• Device & IP Address Information
• Cookie & Browsing Behavior Data

Your data is protected by SSL encryption and advanced firewalls. To learn more, please visit our Privacy Policy Read.

9. Responsible Gaming Policy

M2 Pro believes gaming should be a source of entertainment and never a cause of harm. We are committed to helping our users maintain healthy gaming habits.

Self-Restriction Features:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Betting Limits: Setting a maximum stake per bet
• Session Limits: Automatically log out after a set period of time
• Cooling-Off Period: Temporary account suspension for a specified period
• Self-Exclusion: Option to keep your account closed for a period ranging from 6 months to permanently

10. Account Closure & Restrictions

You may close your M2 Pro account at any time. Please ensure any pending withdrawals are completed before closing your account.

M2 Pro reserves the right to close or suspend an account without prior notice in the following circumstances:

• Any breach of these Terms and Conditions
• Providing false or fraudulent information
• Suspicious or Illegal Activity
• Court order or directive from a regulatory authority
• If a third-party complaint is substantiated

In the event of account closure, any bonuses and related winnings will be deducted from the applicable balance, and the remaining funds will be returned.

11. Changes to Terms & Contact Information

M2 Pro reserves the right to amend these Terms and Conditions at any time. For any significant changes, we will notify you via email or SMS.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

These terms and conditions were last updated in January 2026 and supersede all previous versions.